GoDoctor is founded on the basis of trust.

Your data has only one owner. YOU!

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We follow the ISO 27001 principles

GoDoctor’s information assets are kept confidential, accessible, and safe, according to a global authority on information security standards.

ISO 27001 aims to give a set of guidelines for how modern businesses should handle their information and data. Risk management is an important aspect of ISO 27001, since it ensures that a corporation or non-profit organisation recognises its strengths and limitations.

256-bit Encryption

– We used 256-bit encryption is a data/file encryption technique that uses a 256-bit key to encrypt and decrypt data or files. It is one of the most secure encryption methods after 128- and 192-bit encryption, and is used in most modern encryption algorithms, protocols and technologies including AES and SSL.

Multi-factor Authentication

– GoDoctor use Multi-factor authentication that’s is an electronic authentication method in which a device user is granted access to a website or application only after successfully presenting two or more pieces of evidence to an authentication mechanism.

GoDoctor focus on ISO 27001

РYour data is just for your eyes РNo one at GoDoctor has access to it РWe do not send you messages unless you give us permission.

– We send promotional emails with the option to unsubscribe at any time.

– We do not share your information with anyone else.

Data security for doctors

– We don’t have access to your practise data and don’t share it with others.
– Doctors have complete control over the communications that must be delivered to their patients.

– We adhere to strict data policies to protect the privacy and security of our users.

Healthcare services have access to a secure website.

Each GoDoctor product is built with data protection and privacy in mind.

We never give exclusive offers to walk-in patients.

We never contact your walk-in patients or give them promotional materials, as per our privacy policy. Any patient will only obtain a promotion from us if they independently visit Practo.com or download our app and grant us permission to contact them. GoDoctor does not have access to your Ray-stored patient database.

There are several encrypted backups of your files.

All data is backed up and versioned several times around the globe in safe locations. To retrieve data from a particular time frame, we use a clever function called point-in-time recovery.

We don’t sell your details.

We understand the importance of your medical records and take data security very seriously. We go to great lengths to safeguard it, and we will never, ever sell it.

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We never combine doctors’ and patients’ data.

Our platform is protected by industry-standard firewalls and adheres to a strict privacy policy that keeps providers’ and patients’ data separate.

Secure place for your health data

Keeping your data safe is the core of every decision we make at GoDoctor
patient

We never give exclusive offers to walk-in patients.

We never contact your walk-in patients or give them promotional materials, as per our privacy policy. Any patient will only obtain a promotion from us if they independently visit Practo.com or download our app and grant us permission to contact them. GoDoctor does not have access to your Ray-stored patient database.

There are several encrypted backups of your files.

All data is backed up and versioned several times around the globe in safe locations. To retrieve data from a particular time frame, we use a clever function called point-in-time recovery.

We don’t sell your details.

We understand the importance of your medical records and take data security very seriously. We go to great lengths to safeguard it, and we will never, ever sell it.

logout

We never combine doctors’ and patients’ data.

Our platform is protected by industry-standard firewalls and adheres to a strict privacy policy that keeps providers’ and patients’ data separate.

FAQs

We take data protection and privacy very seriously at GoDoctor. It is one of our company’s fundamental foundations, and it is introduced at the heart of each product.We agree that your medical history is the most important information about you and that it needs special protection. GoDoctor only gathers or uses any confidential or sensitive personal details about you after receiving your explicit and informed consent. Furthermore, we recognise that people’s minds change, so no consent is final, and our systems are designed with the flexibility to allow any consent given to be withdrawn at any time.

To begin, our data is encrypted with 256 bits and stored on HIPAA-compliant servers. We are also an ISO27001:2013 accredited firm. This is one of the most well-known and rigorous information security certifications, validating a company’s attempts to safeguard data and other types of information properties.


We have two different sets of data. The first is when health-care providers use our tools to keep track of the people they’re caring for. This may include specifics about the patient, their diagnosis, treatment plan, any clinical notes, correspondence, and other relevant information.

To be transparent, we create the technology that allows YOU to send SMSs. As a result, while our systems send SMSs, they can only be sent by the doctor who has given the system specific permission to do so. These can be toggled in the Ray software’s settings tab. Enabling this setting and/or does not grant GoDoctor access to any other part of your data than what is required to send the SMS. It also gives GoDoctor no permission to contact the patient for any other purpose.

We haven’t done so. We will continue to work diligently to ensure the security of data stored with GoDoctor.

If you have query for us? Get in touch!